As China has become an important market, managers and staff of foreign companies in China have to communicate and cooperate more and more with their head offices and international colleagues as well as clients from all over the world. Having been a "closed market“ for quite some time, the Chinese often lack a) the knowledge about other cultures and b) the skill set necessary to professionally deal with global counterparts.
To address these issues, discuss case studies and offer solutions, SwissCham Shanghai invites Daniela Fehring and Lily Lue. They have a combined 20 years of experience in establishing intercultural bridges on both sides to overcome many differences and misunderstandings of daily work life in China. One of their special focuses in China is on improving the global skill set of Chinese managers and staff to improve their international performance, and feel more secure and committed in an international setting.